SHIPPING & RETURNS

Shipping Policy

We offer free shipping on every order. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tampering before receiving or signing for receipt.

Handling Time - Minimum 3 Business Days - Maximum 7 Business Days

Shipping Time - Minimum 8 Business Days - Maximum 10 Business Days

For our International customers, after your item has been packaged, it will be shipped and delivered via the following carrier.

USPS
UPS
ROYAL MAIL
SKYNET

Return and Exchange Policy

7 Days of Return Policy: We offer a 7-day return period in case of dissatisfaction, no questions asked. Your satisfaction is our priority, and if you're not completely happy with your purchase, simply return it within 7 days for a hassle-free refund or exchange.

Cancellation of Orders: Should you have a change of heart and wish to cancel your order, we accommodate cancellation requests within 3 days of purchase. Kindly raise a cancellation request, and our team will ensure a prompt refund process.

Refund Process: Once your return or cancellation request is approved, we will initiate the refund process. Refunds will be issued via the original payment method used during the purchase. Please note that it may take a 7-10 business days for the refund to reflect in your account, depending on your financial institution's processing time.

Contact Us: If you have any queries or require further assistance regarding our return and refund policy, please feel free to reach out to our customer support team. We are dedicated to ensuring your satisfaction and will be happy to assist you in any way we can.

At The Karat Store, your happiness is our priority, and we are committed to delivering exceptional service at every step of your shopping journey.

Thank you for choosing The Karat Store for your jewelry needs.